HOW TO GET IN TOUCH
Please note that due to Covid-19 protocol and Government guidelines there will be different procedures and practices in place for room cleaning, dining areas and any public areas in and out of your accommodation.
Social distancing will be observed and cleaners will not be freely entering your room at your accommodation. Cleaning will be done on request where applicable and allowable but towels, bed linen and cleaning materials will be provided for you on request.
Deep cleaning will be done between guests.
As this is an on-going and shifting situation bear with us and we will do the best we can!
You can get in touch with us by e-mail or phone, just don't hesitate to do so and we will answer whatever questions you may have regarding booking anything with us and general information that you might feel is helpful to you to decide if Mastihari is for you.
Please note that we are unable to answer questions regarding bookings that haven't been made through us.
You will also be able to contact us whilst you are here for any info or help that you might need.
Just click on the e-mail address below stating which accommodations you are interested in and we will let you know as soon as possible what is available.
Terms and conditions
Bookings will be confirmed on receipt of deposit paid to KosUncovered by any of our payment options.
For cancellations made up to 21 days before arrival date there is no cancellation fee.
For cancellations made 21 days or less before arrival date 50% of the total bill is payable.
For no-show 100% of the bill is payable.
There is no charge for booking changes unless the length of stay is shortened.
Check out time is 12.00 and late check out charges apply to keeping a room until 18.00 on departure day.
Transportation from the airport will normally be by taxi or bus as it is only about 6 kilometres from Mastihari. If you pick up a taxi from the airport the cost will be about €17 or you can book a taxi through the local taxi union.
There is quite a good local bus service too which is a more economical means of getting here.
Our e-mail address and telephone numbers for bookings are:-
Vivi mobile :- +30 6937348613
Daphne mobile :- +44 (0)7514844582
For queries and questions about your booking and any other information our agent in Mastihari in resort is the Mastihari Holidays Office which is open daily from 08.00-13.30 and 17.00-22.00 for you to call in at your convenience.
Protection and Privacy of Personal Information
In keeping with our respect for the privacy of personal information and the requirements of the General Data Protection Regulations (2016), we will ensure that we take every possible care of any personal information entrusted to us.
We confirm that will take every reasonable step to ensure ongoing protection of, and will safeguard, such data and will only keep personal information for justifiable lengths of time as permitted by the subject or as required by legislation.
Please see our Privacy Statement at www.mastihari-uncovered.co.uk/privacystatement.